Introduction
Welcome to The Website Providers. By accessing our website, engaging with our services, or becoming a client, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, you should discontinue use of our website and services.
We reserve the right to update or modify these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
Services Overview
The Website Providers offers digital services including, but not limited to:
- Website design and development
- Branding and logo design
- Content creation
- Digital marketing and SEO
- UI/UX, animation, and related creative services
Services are delivered according to the scope, package, or proposal agreed upon at the time of purchase or engagement.
Client Responsibilities
Clients agree to:
- Provide accurate, complete, and timely information required for project execution
- Review deliverables promptly and provide constructive feedback
- Ensure that any materials supplied do not infringe third-party rights
- Communicate respectfully and professionally with our team
Delays caused by lack of communication or incomplete information may impact timelines.
Project Revisions & Approvals
Revisions are provided as outlined in the selected service package or proposal.
- Once a deliverable is approved, additional changes may incur extra charges
- Revisions are intended to refine work—not restart or fundamentally change project scope
- Failure to respond within a reasonable timeframe may be treated as approval
Payments & Billing
- All payments must be made in advance unless otherwise agreed in writing
- Prices listed on the website exclude applicable taxes
- Payments are processed through secure third-party payment gateways
- We do not store full credit card details on our servers
Accepted payment methods may include credit/debit cards, bank transfers, PayPal, or other approved platforms.
Refund & Cancellation Policy
Refund eligibility depends on the service type and project stage:
- Refunds may be requested only before initial concepts or work have been approved
- Once approval or revision requests are submitted, refunds are void
- Design services are subjective; dissatisfaction alone does not qualify for a refund if work aligns with the brief
- Refunds are issued in good faith and subject to administrative fees
Certain services, including content writing, SEO, marketing support, and consulting, are non-refundable.
Orders may be cancelled with notice:
- 24+ hours before delivery: cancellation fee applies
- Less than 24 hours: higher cancellation fee applies
Intellectual Property & Ownership
- Ownership of final, fully paid deliverables is transferred to the client
- All preliminary concepts, drafts, and unused materials remain the property of The Website Providers
- We reserve the right to showcase completed work in our portfolio unless otherwise agreed in writing
Clients are responsible for obtaining trademarks, copyrights, or legal protections for their assets.
Confidentiality & Privacy
We take confidentiality seriously and handle client information in accordance with our Privacy Policy. While we use reasonable security measures, we cannot guarantee absolute protection against unauthorized access.
Prohibited Use
You agree not to:
- Use our website or services for unlawful purposes
- Upload malicious code, spam, or harmful content
- Infringe intellectual property or privacy rights
- Attempt to disrupt or reverse-engineer our systems
Violation may result in service termination without refund.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party links is at your own risk.
Disclaimer of Warranties
All services and content are provided “as is” and “as available.” We make no guarantees regarding uninterrupted access, error-free operation, or specific business outcomes.
Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the specific service
Nothing in these Terms limits liability where prohibited by law.
Indemnification
You agree to indemnify and hold harmless The Website Providers, its team, and affiliates from any claims arising from your misuse of our services or violation of these Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes shall be subject to the exclusive jurisdiction of the appropriate courts.
Contact
If you have questions regarding these Terms & Conditions, please contact us through our website or official communication channels.